Insurance

Why Does my Freeholder Receive an Insurance Revenue?

Penult Capital Partners Limited (“PCPL”), your Landlords regulated Insurance Department undertakes a range of activities to support the insurance programme. The remuneration paid by insurers in return for this does not innately increase the cost of the insurance. If PCPL did not do this work it would have to be carried out by insurer or broker.

Work undertaken includes the following:

Invoicing and collection of premiums from multiple parties, credit control.

Appointment and management of Brokers, Insurers and other Parties in the insurance distribution chain

Claims co-ordination, including assistance to insurers and loss adjusters; assistance with recovery of costs from negligent parties to minimise premium increases following claims; ensuring that all claims are dealt with swiftly and fairly.

Commissioning of periodic insurance tenders

Managing bespoke construction placements supporting building remediation programmes and other major works.

Answering all leaseholder/RMC and RA enquiries.

Distribution and publication of FCA mandated Leaseholder Disclosures

Provision of insurance policies, certificates and other documentation to homeowners, mortgagors and other interested parties.

Responding to all complaints.

Managing a programme of rca’s, fra’s, fraew’s and PAS9880 assessments in pursuit of adequate valuation and building safety/fire integrity.

Maintaining and updating detailed property construction and fire safety status of all buildings to allow insurers to assess risk and premiums.

Attending site surveys with insurers or agents, following up on risk improvements.

Policy administration, including premium bordereau and policy record maintenance.

Ensuring coverage complies with the freeholder’s lease obligations

Complying with all Financial Conduct Authority regulatory processes, including periodic audits.

Where can I find Leaseholder Disclosures and Policy Documents for my Home? Can I challenge your insurer’s premium level? What Leaseholder Disclosure’s does the FCA specify? What is the outcome of the March 2026 insurance renewal? Do I need to have my mortgage company’s interest in the insurance policy noted? Why does the policy cover the Landlord’s Contents? What is the purpose of the Alternative Accommodation/Loss of Rent cover? Does an EWS1 Rating automatically reduce Insurance Rates? How are we approaching the 2026 insurance renewal? My block is awaiting removal of unsafe cladding. The building is safe to occupy however because we have waking watch/an upgraded fire alarm. Why did my premium still increase? Could alternative insurers offer a better price? I have never made a claim, shouldn’t my premium be lower? How can I ask any insurance questions not covered here? How can I obtain a copy of my insurance certificate? When do I have to pay my premium? Can I arrange insurance myself, without involving the landlord? Why does the landlord place insurance for its whole portfolio, not separately for each building? Why Does my landlord Arrange Cover against Terrorism? Am I in a flood risk area and how does that affect my insurance? How is my excess determined? How are premiums apportioned between the homeowners in my block? Penult Capital Partners Ltd arranges the insurance on our behalf.