Insurance

Can I challenge your insurer’s premium level?

Yes, our insurers will reconsider premium levels, strictly subject to the following process. Please note however that we are unlikely to allow cover to move from our group arrangement.

• Sight of 3 alternative quotations, detailing policy cover, levels of excess and principal terms, conditions and exclusions.
• 3 quotations are required to assess whether the market as a whole believes the premium is too high, rather than just one other insurer
• A copy of the policy wording on which the quotations are based.
• A copy of the Statement of Fact provided with the quotations.
• If a Statement of Fact is not available or does not specify this, quotations must state in writing what building construction details they are based on, and in particular the presence of any unsafe cladding or associated fire safety risks. No terms will be valid unless insurers have accepted such detail.
• Confirmation of the 3 year claims history provided to insurers. This should be summarised in the Statement of Fact.
• Insurers must have a UK credit rating of S&P A-  or better. There have been financial failures of non-rated, non-UK insurers.

If the above conditions can be met, we will ask our insurers to review the position.

Where can I find Leaseholder Disclosures and Policy Documents for my Home? What Leaseholder Disclosure’s does the FCA specify? What is the outcome of the March 2026 insurance renewal? Why Does my Freeholder Receive an Insurance Revenue? Do I need to have my mortgage company’s interest in the insurance policy noted? Why does the policy cover the Landlord’s Contents? What is the purpose of the Alternative Accommodation/Loss of Rent cover? Does an EWS1 Rating automatically reduce Insurance Rates? How are we approaching the 2026 insurance renewal? My block is awaiting removal of unsafe cladding. The building is safe to occupy however because we have waking watch/an upgraded fire alarm. Why did my premium still increase? Could alternative insurers offer a better price? I have never made a claim, shouldn’t my premium be lower? How can I ask any insurance questions not covered here? How can I obtain a copy of my insurance certificate? When do I have to pay my premium? Can I arrange insurance myself, without involving the landlord? Why does the landlord place insurance for its whole portfolio, not separately for each building? Why Does my landlord Arrange Cover against Terrorism? Am I in a flood risk area and how does that affect my insurance? How is my excess determined? How are premiums apportioned between the homeowners in my block? Penult Capital Partners Ltd arranges the insurance on our behalf.