You can extend your Lease whenever you wish but sometimes you will have to extend it because, for example, this is a requirement of your bank or building society or because you want to sell the property and your buyer is unhappy with the length of the Lease.
The Landlord changed their process following the introduction of the Leasehold Reform (Ground Rent) Act 2022 and is no longer in a position to offer an informal Lease Extension outside of your statutory right contained in the Leasehold Reform, Housing and Urban Development Act 1993 (“the 1993 Act”).
To proceed with a Lease Extension we would recommend that you seek independent advice as to the process set out within the 1993 Act .